In our previous articles about listening to customers, we discuss how to listen to angry customers, the importance of using […]
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Proactive strategies for moving your brand forward (part 2).
In part 1, we discussed a reactive strategy. We have messed up and someone is upset. We talked about how […]
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Bringing Value
“Too lazy to become lazier?”
The dictionary defines “lazy” as: unwilling to work or use energy. I wouldn’t consider myself lazy. Most of us consider […]
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Bringing Value
Listening to Our Customer: learning from the disappointed ones (part 1)
In this three-part essay, I will explore practical ways that we can hear from our customers. Revenue is generated by […]
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Bringing Value
Configuring Magento Product Recommendations
Magento released a module that uses machine learning to recommend products to potential customers. The goal is that you are […]
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Bringing Value
How to correctly discontinue a product
Turning off a product is as simple as disabling it, right? You don’t want to sell it anymore. And you […]
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